Privacy Policy

HAUX (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [https://haux.in] (the “Site”), engage with our products or services, or otherwise communicate with us (collectively, the “Services”).

By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not use our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make changes, we will update the “Last Updated” date. Your continued use of the Services after any changes constitutes your acceptance of the revised policy.

2. Information We Collect

We collect personal information in the following ways:

A. Information You Provide to Us

When you use our Services, you may provide us with:

  • Contact Information: Name, email address, phone number, billing and shipping address.
  • Account Information: Username, password, and other credentials if you register an account.
  • Order Information: Purchase details, payment method (processed via third-party providers), and order history.
  • Customer Support: Information shared when contacting our team through forms, chat, or email.

B. Information Collected Automatically

We automatically collect information when you interact with our Site:

  • Device & Technical Information: IP address, browser type, device type, operating system.
  • Usage Data: Pages visited, time spent, navigation paths, links clicked.
  • Cookies and Similar Technologies: To enhance functionality, track performance, and personalize your experience.

C. Information from Third Parties

We may receive personal information from:

  • Payment Processors: For transaction validation.
  • Shipping & Logistics Providers: For fulfillment and delivery updates.
  • Analytics and Advertising Partners: For site usage analytics and campaign effectiveness.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To Fulfill Orders: Process payments, ship products, and manage returns or exchanges.
  • To Provide Support: Answer questions, resolve issues, and provide relevant updates.
  • To Improve Our Services: Monitor user behavior to enhance website design, navigation, and offerings.
  • To Send Marketing Communications: Promotional emails, product recommendations, and updates (opt-out available anytime).
  • To Ensure Security: Detect and prevent fraudulent or unauthorized activity.
  • To Comply with Legal Requirements: Meet obligations under applicable laws and regulations.

4. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Including payment gateways, delivery services, hosting providers, and analytics platforms who assist in operating our business.
  • Legal Authorities: When required by law or to protect our legal rights, property, or safety.

All third-party service providers are bound by strict confidentiality and data protection obligations.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to correct inaccurate or incomplete data.
  • Deletion: Request that we delete your personal data, subject to legal and operational constraints.
  • Withdraw Consent: Opt out of marketing communications by clicking the “unsubscribe” link or contacting us directly.
  • Restrict or Object: In certain cases, you may object to or restrict how we use your information.

To exercise these rights, contact us at: info.hauxofficial@gmail.com

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law (e.g., tax, accounting, or legal compliance).

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from loss, theft, misuse, and unauthorized access or disclosure. However, no system is completely secure. You should always take steps to protect your credentials and access devices.

8. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from individuals under 13. If we become aware that a child has provided us with personal information, we will delete it in accordance with applicable law.

9. International Users

Our website is based in India, but we may process data internationally. By using the Site, you acknowledge that your information may be transferred to and processed in countries outside of your own, where data protection laws may differ.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you can contact:

HAUX
Email: info.hauxofficial@gmail.com
Website: https://haux.in